Responsible Gaming

Gambling should be a form of entertainment, not a way to earn money or solve financial difficulties. Only play with funds you can afford to lose, and treat any losses as the cost of your leisure time.

Age Verification

Access to gambling services in Great Britain is restricted to individuals aged 18 or over, or the local legal age for your jurisdiction. Age checks are carried out before you can deposit or play. If you share a device or payment method, ensure no one underage can access your gambling account.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. Ask yourself honestly whether you recognise any of the following:

• Chasing losses – trying to win back money you have lost
• Hiding gambling activity from family or friends
• Spending more time or money on gambling than you intended
• Borrowing money or selling possessions to gamble
• Feeling anxious, guilty, or irritable when not gambling
• Neglecting work, studies, or relationships because of gambling
• Lying about how much you gamble or how often you play
• Using gambling as a way to escape stress, anxiety, or depression
• Repeatedly trying to cut down or stop without success

Self-Help Tools

Vegas Hero and most licensed operators offer practical tools to help you stay in control. You can set these directly in your account settings:

• Deposit limits – cap how much you can add to your account per day, week, or month
• Loss limits – set a maximum amount you are willing to lose over a set period
• Reality checks – receive on-screen reminders of how long you have been playing
• Session time limits – restrict the length of each gambling session
• Self-exclusion – block access to your account for a chosen period or permanently
• Cooling-off periods – take a short break from gambling without closing your account

Support Organisations

If you need to talk to someone, these independent services offer free, confidential support:

• UK: GamCare – www.gamcare.org.uk (helpline and live chat)
• UK: GamStop – www.gamstop.co.uk (free self-exclusion from all UK-licensed gambling sites)
• Australia: Gambling Help Online – www.gamblinghelponline.org.au
• Canada: Responsible Gambling Council – www.responsiblegambling.org
• US: National Council on Problem Gambling – www.ncpgambling.org
• Germany: Bundeszentrale für gesundheitliche Aufklärung – www.bzga.de (search for gambling addiction support)
• Other countries: use the most relevant national organisation in your region; a quick online search for “problem gambling help” plus your country name will direct you to local services.

Seek Help Today

If you recognise any warning signs in yourself or someone you care about, do not wait. Reach out to one of the organisations above, speak to a trusted friend or family member, and use the self-exclusion tools available to you. Problem gambling is treatable, and support is available now.